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OnePlus launches customer care support via chat and e-mail in Spanish


This is no doubt good news for all those users who have thought about doing with a new OnePlus within hours and is that the Chinese company has just launched customer care support via chat and e-mail in Spanish.

Many of which we did with the first smartphone from the company, the OnePlus One, we saw in this sense a little homeless despite having very clear what we buy at the time. Having to resort to a forum to resolve doubts or problems with the terminals was not the best option and while it is true that SAT there, this was in English.

It is true that if we look at the terminals of the firm we cannot say to give serious problems in the previous versions, but the best in all cases is to have a service in your own language to tell the sat llo which happens to the device and this now already possible with OnePlus. This is the statement from the company:

Dear friends,

It’s been an incredible for us all month, and we are very pleased that the OnePlus 3 is taking as good received. Thank you all for your support, it means a lot to us.

We have come a long way to get to this point, but it is important to remember that we still have much more ahead. We know that our customer service needs to improve, and we are committed to improving it at a global level.

She welcomed us to announce that we are opening gradually in Europe regional repair centers to reduce the time we need to diagnose and repair your phone in case of breakdown or accident. And we will also soon begin to provide care to the client in several languages in addition to English.

For this reason, we are proud to announce that, from this week, we launched support attention customer chat and e-mail in Spanish. You can now contact our agents in Spanish through this e-mail address: [email protected]

This is only one of the first steps. We will be developing and expanding the languages and geographies in the following weeks, as well as improving response times.

Thank you for your patience and understanding.

So now you know, if you have any problems with your OnePlus or want to check anything can do in Spanish.

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